Five Ways Technology Helps Improve Your HCAHPS Scores Bookmark this article.

HCAHPS scores continue to be extremely important for hospitals and health systems. Receiving good scores is a financial priority, as they determine a percent of Medicare payments.

As a voice of the patient, the scores are also an indicator of patient experiences.In this guide, you’ll learn:
• Ideas to increase response times
• Ways to decrease hospital noise
• How an ideal communication system increases patient satisfaction
• How to impress patients
• Tips to discharge on a high note



Category: HIT , Quality/Safety

Firm: Spok, Inc.

Speaker/Author: Bridgette Olson, Marketing Communications Manager

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